Why haven’t I heard back yet?
We are a small, all‑volunteer team. During high‑volume periods, replies may take longer. We respond to every application, so please check your spam folder!
Why are your emails going to spam?
We’re seeing a high rate of email providers filtering rescue‑related messages. Adding our email to your contacts helps ensure you receive updates.
Do you ever deny applications?
Yes. If we cannot confirm appropriate setup, experience, or fit for the axolotl’s needs. We always explain why and offer guidance.